Hi experts,
I want to know if it is possible that the system sends an e-mail to an user responsible of approving opportunities when one of them is sent to.
I´ve configured the next:
- Go to the Business Configuration work center.
- Choose the Implementation Projects view.
- Select the your implementation project.
- Click on the Edit Project Scope button.
- Navigate to step 4 Questions.
- Open the element Communication and Information Exchange->Business Process Management-> Business Task Management
- On the left side under Group: Business Task Management with Different Notification Channels
- Activate the question: Do you want to use e-mail to notify business users about Business Task Management items?
- Please ensure that the second question is NOT activated: Do you want to notify business users using e-mail without additional subcription about Business Task Management items?
But i´m not receiving e-mails from opportunities sent for approval, and i´m the user who approves because i get the task into the system, but not tue e-mail.
Please help me
Best reggards.