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Receiving E-mail notificactions for approval process

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Hi experts,

 

I want to know if it is  possible that the system sends an e-mail to an user responsible of approving opportunities when one of them is sent to.

 

I´ve configured the next:

 

  1. Go to the Business Configuration work center.
  2. Choose the Implementation Projects view.
  3. Select the your implementation project.
  4. Click on the Edit Project Scope button.
  5. Navigate to step 4 Questions.
  6. Open the element Communication and Information Exchange->Business Process Management-> Business Task Management
  7. On the left side under Group: Business Task Management with Different Notification Channels
  8. Activate the question: Do you want to use e-mail to notify business users about Business Task Management items?
  9. Please ensure that the second question is NOT activated: Do you want to notify business users using e-mail without additional subcription about Business Task Management items?

 

But i´m not receiving e-mails from opportunities sent for approval,  and i´m the user who approves because i get the task into the system, but not tue e-mail.

 

Please help me

 

Best reggards.


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