External Pricing Issue with Cloud for Customer
Hi Experts, Need your inputs on an issue we are facing with Pricing in C4C. We have configured the opportunity pricing to simulate the ECC order pricing but system is giving HTTP 500 errors while...
View ArticleAbout RMA in SAP Cloud for Customer
Dear experts, As my Cloud for customer system is not integrated with ERP yet, I would like to know how RMA in SAP Cloud for customer works if it's integrated with SAP ERP? When will a customer return...
View ArticleService Agent vs Employee
Is it possible to clarify the proper usage and implications on available features, license, etc between service agents and employees.is it recommended to maintain external subcontractors, interim staff...
View ArticleC4C certifications
Hi all, I am analyzing the possibilities of getting certified in C4C areas and was weondering to know about others experience. Has anyone taken any of these certifications? How was your preparation?...
View ArticleC4C Integration with MS Outlook
Hi, What will be the best approach to integrate C4C with MS Outlook for replication of activities/tasks etc from C4C to Outlook Calendar? Can we use HCI for that? Regards,Subhasish
View ArticleGoogle Docs integration
Dear experts, how can i enable and integrate Google Docs in C4C? Which is the aim of integrating Google Docs? Is it possible to use this integration to share documents between all C4C modules (Sales,...
View ArticleIssue in setting up organizational work distribution rule
Hi, I'm trying to set up the organizational work distribution. But while setting up the rule for automatic routing of tickets I'm not able to find the organizational unit that I have just created. The...
View ArticleEmbedded component WCView appears as new work center in main menu
Hi,When we embed custom tab into standard screen, we assign the WCView of this BO to the business user in Administrator tab to get the Quick Create screen functionality work correctly. Due to this...
View ArticleSAP Cloud For Customer : Account 360 display Recent Order
Hi Experts, I have configure the Account 360 to display the recent order and revenue data from ECC and BI system. The data comes from ECC/BI to C4C with expected results. I have few questions about...
View ArticleCommunication C4C->PI SSL Error
Dear Experts,I have a problem to get the outbound communication for C4C with PI running.Every time i'm testing the outbound communication in C4C i get the following error: SOAP Runtime: SRT: Processing...
View ArticleSub Opportunities in C4C?
Hello Experts Can you create sub-opportunities in C4C? In my current project we have a requirement to create large opportunities at Wholesaler level, and then split the opportunity in to multiple sub...
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Why is sales order view missing?
Hi All, Sales Order view is not available under Sales work center, could you please help me why its missing.Using 1508 - L53 solution version. Regards,Maddy
View ArticlePrint e-Mails
Hello, can anybody please tell me if it is possible to print emails (activity) out of c4c?I could not find any possibility to print the mail. Of course there would be the print functionality of the...
View ArticleTraining Sap Cloud for Sales
Hi is there a training program for the end users of the system ?Also for administrators we are located in Mexico and the only things I find are in the US ?
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C4C Analytic
Hi Experts, while creating customized reports under Business Analytic work center and in assignment procedure. I am facing error shown in below screen shot it says "save not possible wrong; XRepository...
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Problems creating a Report Dashboard | Analytics - C4C
Hi all, Today i was trying to create a new dashboard but I wasn't able to complete the task After the third opcion on wizard "3.Variants" when i click on "Next" button, it selected the tab "4.Layout"...
View ArticleCommunication C4C->PI SSL Error
Dear Experts,I have a problem to get the outbound communication for C4C with PI running.Every time i'm testing the outbound communication in C4C i get the following error: SOAP Runtime: SRT: Processing...
View ArticleOrg model: Assign employee to more than one sales unit
Hello, at our customers instance it's not possible to assign an employee to more than one sales unit. But our customer has in it's organizational model employees that are assigned to more than one...
View ArticleC4C certifications
Hi all, I am analyzing the possibilities of getting certified in C4C areas and was weondering to know about others experience. Has anyone taken any of these certifications? How was your preparation?...
View ArticleSAP C4C SAP BW Integration
Hi, can you point me to some technical / integration related documentation on how to achieve and integration betwee SAP Cloud for Customer and SAP Business Warehouse? I need to extract master data...
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