iOS 9 Update for C4C iOS apps using Customers
Hi Colleagues, iOS 9 is general available today. But we are not recommending C4C customers to upgrade until further notice. We have done tests with Beta but Apple always troubles with the GA version....
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Acess restrictions
Hey community, Im tryng remove sales leads from one Business Role. Read acess is restricted and no write acess. Why this don´t have impact on menu? What I need to do? Best regards, Bruno Tiago
View ArticleC4C certifications
Hi all, I am analyzing the possibilities of getting certified in C4C areas and was weondering to know about others experience. Has anyone taken any of these certifications? How was your preparation?...
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Additional Identifiers - Duplicate check weighting for business partners
Hi All, I'm wondering versus which field applies option Additional Identifiers under activity Duplicate check weighthing, because I didn't find field or option to add new Identifier like a number ID....
View ArticleC4C Mobility synchronization rules & Screens design
Hello Everybody, I have 2 topics where I need some clarifications. If you can bring me some answers I would greatly appreciate. 1. Synchronization rules of C4C datas on mobile device in offline mode a)...
View ArticleC4C internal pricing with tax
Hi Expert, I read that tax determination is not supported by C4C.However, i have a simple requirement of adding a tax (eg, GST) as a line item for all the products in the in the Sales Quotes,...
View ArticleAction field in Sales Data
Hello! I'd like to delete an incorrect Sales data from Sales Data view of Account details in Production tennant, but there are neither Delete button nor Action column on this screen. I tried to switch...
View ArticleAutomatically assignment of service Ticket to agents !!!!
Hi Experts, I have one requirement that once ticket creates in the SAP C4C system from all the source(FB,twitter, email , etc.) , it will automatically assigned to agents. Like if there is 100 ticket...
View ArticleConditional Workflow Rule
Dear all, we have a requirement where we want to send an e-mail notification to the opportunity owner, when a certain status is not reached after the close date.F.E. : Close date is 23/10 -> if...
View ArticleSales Group and Sales Office y Sales Order C4C
Hi!,I have a question about the sales group and the sales office.I can see these fields in my sales order, but i don't know where i can configure these.When i see the help sap i read about the unit...
View ArticleStatus and Block in sales order
Hi!, When i create a sales order in C4C i have the button "Transfer" to send it to ERP.I have seen the fields Billing block and delivery block in header sales order and the fields Billing state and...
View ArticleOutlook plugin - Unable to Add contacts - Button grayed out
Our users have downloaded the latest version of the plugin (142.0.2463.2328). When they navigate to a Contact in Outlook, the Add Contact button is grayed out. I have a previous version and it works...
View Articlecompetitors function "parent competitor"
Hello together, I have a question about the competitors. On the customer mask there is the function "parent account". Is there the possibility to set such information for the competitor mask, too?...
View ArticleHow to archive C4C all attachment to local server
Hi expect, Is there any way I can archive C4C attachment to local server? Please advise. Thank Raymond
View ArticleDoes internal pricing exist in Sales Orders as from the 1511 release? And can...
Hi, Based on the blog SAP Cloud for Sales Pricing i analyzed the functionality with regards to internal and external pricing and checked the settings in the upgraded (1511) tenant. So far intenal...
View ArticleHow to add standard field to migration template or mass data update?
Hi all, I need to create a phone call list, but it is necessary to link the campaign ID to the phone call, I already download phone call migration template and Campaign ID field is not available on...
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External ID missing in outbound BP replication message
Hi Experts, In the BP replication out message , External ID is missing. Strange enough I see the external ID as soon as the customer is created. Thus the BP number ranges in Business Configuration and...
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SMS - Quick View (Activities)
Dear Experts, On 1511, pleased to view the SMS data source and work center. Query : The SMS inspector,OWL, is visible under Activities --> Messaging. ALL inbound and outbound SMS interactions are...
View ArticleEnhancement Implementation
Dear experts, have you tried enhancement implementation functionality?Could you please give me an example of how to use enhancement option BusinessActivityExcludeCodeValues? /* Add your SAP Business...
View ArticleCloud to ERP Service Notification from C4C
Hello Do you any information how the service notification is created in ERP from C4C ? Many thanks, Vic.
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