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how to check if HCI service is active

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Hi All,

I am working on a SAP C4C and CRM integration using HCI.

I have configured and deployed the service "Replicate Business Partner and Business Partner confirmation from SAP Business Suite" in HCI as shown below.

1.jpg

 

But when I try to test the connection in CRM I get error 503 service unavailable.

2.jpg

 

I am not sure what is the issue here as the service is deployed in HCI and I am also using the same URL as shown in HCI in CRM system. Can any one give tips to debug this issue.

CRM URL configured in SM59- <HCI hostname>:443/cxf/CRM/COD/CRMXIF_PARTNER_SAVE_M.CRMXIF_PARTNER_SAVE_M03

HCI URL- <HCI host name>/cxf/CRM/COD/CRMXIF_PARTNER_SAVE_M.CRMXIF_PARTNER_SAVE_M03

 

FYI: the data between C4C and HCI is flowing without any issue.


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